Thirteen Group collaborates with PayPoint to debut Open Banking transactions in the housing industry
PayPoint Revolutionizes Housing Sector Payments with Open Banking
PayPoint, a leading technology provider in the payments sector, is driving innovation in the housing industry by integrating Open Banking payments with Thirteen Group, the first social landlord to adopt this technology [1][3][4]. This groundbreaking development enables tenants to make payments directly from their bank accounts, streamlining the process and potentially reducing transaction fees.
Through this partnership, Thirteen Group launched a dedicated payments app, PayByLink, in August 2025. The app, a result of PayByLink's success, allows customers to make payments through their own devices [2]. Since its launch, cash transactions at Thirteen have reduced by 14%, indicating a significant shift towards digital payments [3].
The Open Banking integration offers numerous benefits. For Thirteen, it signifies innovation leadership as a front-runner in adopting Open Banking in social housing [3]. Tenants, on the other hand, enjoy increased payment convenience and control, aligning with broader trends in fintech and digital payments [3].
This development also paves the way for other housing associations to adopt Open Banking, with potential benefits including cost savings, improved affordability assessments, and potentially better rent collection rates. In turn, this could lead to increased tenant financial inclusion [3][4].
PayPoint's strategic partnership with Thirteen is part of the company's wider goal to grow and innovate in the UK payments landscape, particularly in sectors where payment efficiency is crucial [4]. The company, a Gold Partner of the Open Banking Expo UK and Europe 2025, continues to serve diverse industries such as utilities and retail [4].
While exact performance metrics post-launch are not detailed, Thirteen's decision to extend its partnership with PayPoint indicates positive momentum and confidence in the integration's value [1]. Rob Thompson, strategic lead for rent and income services at Thirteen, has stated that working with PayPoint has allowed them to elevate their payment solutions [5].
In conclusion, PayPoint's Open Banking integration with Thirteen is progressing well and shows tangible impact by enabling first-mover advantages in social housing payments, enhancing tenant payment experiences, and providing a scalable model for similar housing providers across the UK [1][3][4].
References:
[1] PayPoint. (n.d.). Press release: PayPoint partners with Thirteen to deliver Open Banking payments. Retrieved from https://www.paypoint.com/press-releases/paypoint-partners-with-thirteen-to-deliver-open-banking-payments/
[2] PayPoint. (n.d.). PayByLink. Retrieved from https://www.paypoint.com/paybylink/
[3] Thirteen Group. (n.d.). Open Banking. Retrieved from https://www.thirteengroup.co.uk/payments/open-banking/
[4] PayPoint. (n.d.). About us. Retrieved from https://www.paypoint.com/about-us/
[5] Thirteen Group. (2025, August 2). Press release: Thirteen Group extends partnership with PayPoint to launch Open Banking payments. Retrieved from https://www.thirteengroup.co.uk/news/thirteen-group-extends-partnership-with-paypoint-to-launch-open-banking-payments/
- PayPoint, with its integration of Open Banking payments in the housing sector, is demonstrating leadership in innovation within the industry, particularly in partnership with Thirteen Group [1].
- The Open Banking technology adopted by Thirteen allows tenants to make payments directly from their bank accounts, potentially reducing transaction fees, and offering increased convenience and control [3].
- The success of PayByLink, the dedicated payments app launched by Thirteen Group, has led to a significant reduction in cash transactions and a shift towards digital payments [3].
- The adoption of Open Banking technology by Thirteen could inspire other housing associations to follow suit, benefiting from possible cost savings, improved affordability assessments, and better rent collection rates [3][4].
- PayPoint, a Gold Partner of the Open Banking Expo UK and Europe 2025, aims to continue serving diverse industries such as utilities and retail while innovating and growing in the UK payments landscape [4].
