Service Apologies for internet disruption
True Corporation, one of Thailand's leading telecommunications providers, experienced a significant internet outage on an unspecified date and time, affecting both fibre optic and mobile users in Bangkok and several provinces.
The outage, which was acknowledged in the company's operational review, caused a decline in mobile service revenue by 1.0% year-over-year and 0.8% quarter-over-quarter, as reported in the company's financial update for 2025.
Despite the lack of detailed technical information about the cause of the outage, True Corporation swiftly addressed the issue and issued an apology for the inconvenience caused to its users. The company's engineers are working tirelessly to resolve the issue and restore internet connectivity.
The internet downtime was not confined to Bangkok alone. Users in several provinces also reported disruptions in their services. This widespread outage underscores the critical role that reliable internet services play in modern life and the impact a disruption can have on both businesses and individuals.
True Corporation has not yet disclosed the exact time when the outage occurred, but it is understood that the disruption began around 10 a.m. The company's quick response and commitment to resolving the issue are commendable and demonstrate their dedication to their customers.
As the situation develops, True Corporation will undoubtedly provide more information about the cause of the outage and the steps they are taking to prevent such incidents in the future. In the meantime, users are advised to monitor the company's official communication channels for updates.
True Corporation's commitment to restoring internet connectivity is a testament to their resilience and their understanding of the importance of reliable internet services in today's digital age. As the company works to resolve the issue, users can take solace in the knowledge that their service provider is doing everything in its power to get them back online as quickly as possible.
The widespread internet outage experienced by True Corporation affected not only its users in Bangkok but also those in several provinces, highlighting the impact such disruptions can have on general-news topics such as politics, business, and technology. In light of the decline in mobile service revenue observed after the outage, businesses and individuals might question the stability of internet services for future transactions and communications.
