Retail logistics for Small and Medium Enterprises (SMEs) are set to become smoother following the acquisition of Evermile by Click Labs.

Retail logistics for Small and Medium Enterprises (SMEs) are set to become smoother following the acquisition of Evermile by Click Labs.

In a strategic move to help small and mid-sized retailers (SMEs) navigate the rapidly evolving retail landscape, Click Labs Inc., a leading SaaS provider specializing in logistics and hyperlocal commerce, has announced the acquisition of Evermile, an AI platform that automates retail operations for SMEs.

Based in London and Tel Aviv, Evermile brings exceptional technology, deep operational expertise, and a platform that merchants love. The platform acts as a "virtual operations manager," handling up to 70 percent of daily workflows for SMEs, and has garnered clients including UK retailers Ottolenghi, CakeBox, and Paul's Bakery since its launch in 2023.

Evermile's AI software automates processes like delivery routing, support resolution, SLA monitoring, and personalized marketing, thereby significantly impacting SMEs by enhancing operational efficiency, enabling personalized customer experiences, and providing actionable insights that drive sales growth and competitiveness. However, AI also presents challenges such as increased customer expectations and the need to integrate new technologies cost-effectively.

Samar Singla, CEO of Click Labs, stated that Evermile brings exceptional technology, deep operational expertise, and a platform that merchants love. By integrating Evermile's AI-driven capabilities into their suite of products, Click Labs aims to streamline fragmented retail workflows into unified ecosystems.

The integration will be deployed across Click Labs' core markets in North America, Europe, the Middle East, and APAC. Evermile's AI software will be integrated with Click Labs' existing tools such as Tookan, JungleWorks, Yelo, and Hippo. This move is part of a broader wave of consolidation in the retail and logistics tech sectors, with recent transactions including DoorDash's acquisition of SevenRooms, Uber's investment in Trendyol, and GlobalE's purchase of ReturnGO.

By joining Click Labs, Evermile can now take its mission global across more markets, verticals, and delivery models. The acquisition allows Click Labs to integrate AI-driven logistics and operational solutions into their offerings, helping small and mid-sized retailers streamline inventory management, improve delivery efficiency, and reduce costs. By combining Click Labs’ expertise with Evermile’s technology, they provide retailers with AI-powered end-to-end solutions to better meet customer demands and stay competitive in a rapidly evolving market.

| Impact of AI on Small and Mid-Sized Retailers | Click Labs Inc. Approach via Evermile Acquisition | |--------------------------------------------------------------------|----------------------------------------------------------------------| | AI improves inventory management and reduces stock shortages | Integrates AI-driven supply chain logistics from Evermile | | Enhances personalized customer experiences, boosting loyalty | Offers AI-powered insights and operational efficiency solutions | | Provides real-time analytics for sales trends and workforce needs | Delivers technology to optimize delivery and fulfillment operations | | Helps small teams manage diverse roles through AI automation | Combines AI tools to reduce manual workload and stress for staff |

Overall, Click Labs capitalizes on Evermile’s capabilities to bring AI-powered, affordable, and scalable solutions that empower small and mid-sized retailers to thrive amidst growing AI adoption and competitive pressures.

[1] Impact of AI on Small and Mid-Sized Retailers [2] Challenges in Integrating AI for Small Retailers [3] Evermile: The AI-Powered Retail Operations Platform [4] Click Labs Inc. Announces Acquisition of Evermile [5] The Future of Retail with AI: A Look at Evermile and Click Labs

1. The integration of Evermile's AI technology into Click Labs' suite of products aims to help small and mid-sized retailers streamline their business operations, particularly in areas such as inventory management, delivery efficiency, and cost reduction.
2. While AI presents opportunities for small retailers, such as enhanced operational efficiency and personalized customer experiences, it also presents challenges, including the need to integrate new technologies cost-effectively and meet increased customer expectations.

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