MSPs Turn to Geo-Redundancy for Uninterrupted Service Delivery
Managed Service Providers (MSPs) and Unified Communications (UC) service providers are turning to geo-redundancy to ensure uninterrupted service delivery, even in the face of unforeseen events like power outages or natural disasters. This strategy involves switching operations to alternate locations, a capability supported by solutions like SERVERware from Bicom Systems.
Implementing geo-redundancy may seem costly, but the potential losses from service outages make it a worthwhile investment. SERVERware facilitates this process by supporting multi-site clustering, allowing providers to create a 'geo-redundancy ring' by replicating clusters across multiple locations. This ensures maximum uptime and helps service providers meet their Service Level Agreements (SLAs) with customers.
SERVERware's Cluster Edition further increases redundancy by adding processing hosts that run Virtual Private Servers (VPSs) and PBXware instances. In case an entire cluster goes offline, SERVERware's geo-redundancy feature swiftly switches all services to a geographically dispersed site, maintaining uninterrupted operations. This is particularly beneficial for businesses requiring continuous operation during primary site failures, such as telecommunications providers and service operators needing high availability and disaster recovery solutions.
SERVERware's automatic failover feature ensures minimal downtime by transferring VPSs and PBXware instances to another host within the cluster in case of a failure. Moreover, SERVERware is designed to grow with service providers, allowing them to easily scale by adding more processing hosts, PBXware instances, and VPSs. Its backup functionality stores copies of VPSs locally, ensuring quick restoration if a VPS encounters issues. By investing in geo-redundancy and solutions like SERVERware, service providers can mitigate risks and ensure reliable service delivery.
