Kaspi Pioneers AI Integration, Envisions 'Smart Assistant' Future
Kaspi, a leading technology company, is at the forefront of artificial intelligence (AI) integration. It recently tested AI solutions on its own systems before offering them to clients and partners. Michael Lomtadze, Kaspi's representative, discussed AI's role in the Kaspi ecosystem at the International Digital Forum Digital Almaty 2025.
Kaspi's approach to AI is innovative. It envisions the future of AI as a 'smart assistant' that manages daily tasks but leaves critical decisions to humans. This balance between automation and human control is key to Kaspi's AI strategy.
AI technologies are already in use at Kaspi. They are helping businesses, particularly small and medium-sized enterprises (SMEs), on Kaspi's e-commerce platform. These AI tools are boosting sales and improving overall business performance. This practical application demonstrates Kaspi's commitment to using AI to enhance people's lives through technology.
Kaspi's exploration of AI, from internal testing to practical application, reflects its mission to improve lives through technology. By developing a 'smart' AI that combines functionality with user trust, Kaspi is shaping the future of AI integration in its ecosystem and beyond.