Investment of $15M by Murphy to Revolutionize Debt Servicing Sector via AI Technology
Barcelona-based startup, Murphy, an innovative AI-native debt servicing platform, has made significant strides in transforming the industry across Europe and the United States. In less than a year since its launch, Murphy has raised $15 million in pre-seed and seed funding, led by Northzone, with participation from ElevenLabs, Lakestar, Seedcamp, and existing investors.
The funding will be used to scale Murphy's product, expand technical and go-to-market teams, and support rapid international expansion. Pascual Cortes-Monroy, VP at Northzone, praises Murphy for delivering bottom-line impact to large organizations in complex and regulated markets.
Murphy's technology is revolutionizing the historically slow, fragmented, and highly analogue debt servicing industry. It combines state-of-the-art AI voice agents, omnichannel outreach, and behavioral personalization. These autonomous AI agents work across over 30 languages, with technical support for more than 100 languages, managing interactions via multiple channels including SMS, email, WhatsApp, phone, LinkedIn, and certified letters.
In less than a year since launch, Murphy is managing hundreds of millions of dollars in debt for major European banks, telecoms, utilities, and debt servicing companies. It has been adopted by leading financial institutions and telecom providers across Europe, demonstrating superior recovery rates and drastically reducing operational costs compared to traditional methods.
The platform ensures compliance with regulatory requirements and treats customers with respect, enhancing recovery rates while significantly reducing operational costs. Jeppe Zink, Partner at Northzone, believes debt servicing is a $300+ billion global industry ripe for disruption.
Looking ahead, Murphy plans to further develop its AI’s negotiation capabilities, increase support for more languages and communication channels, and deepen integration with enterprise systems to streamline debt servicing processes further. The company's innovative approach offers a scalable, cost-efficient, and compliant solution that improves recovery rates and customer experience.
Founded by Borja Sole and Marc Sanchez in late 2024, Murphy's team consists of experts in fintech, AI engineering, and B2B SaaS. The platform's success is evident in its rapid growth and adoption by leading financial institutions, telecommunications providers, and mobility companies across Europe. As Murphy continues to expand, it promises to revolutionize the debt servicing industry, offering a more efficient, customer-centric, and technologically advanced solution.
Murphy's innovative AI-native debt servicing platform, propelled by cutting-edge technology including AI voice agents and omnichannel outreach, is set to transform the investment landscape in the finance sector, especially in Europe and the United States. With the recently raised $15 million in funding, the company plans to scale its product, expand technical and go-to-market teams, and support international expansion, leveraging artificial-intelligence to improve recovery rates and customer experience in a traditionally slow and fragmented industry.
