Future Industry Cloud Development to be Explored at Infor Analyst Innovation Conference 2025
Infor's Warehouse Management System (WMS) has been cloud-native for five years, offering labor management and industry-focused solutions. The system is designed to create value through insights, automation, and process optimization, and it has shown significant momentum with cloud customer growth and uptime.
Key Industry-Specific Innovations by Infor WMS
Infor WMS integrates advanced technologies such as Generative AI, Predictive Analytics, Robotic Process Automation (RPA), and self-service portals to cater to the needs of manufacturing, distribution, and warehouse management sectors.
Generative AI and Predictive Analytics
Infor leverages AI-driven capabilities to improve operational visibility and forecasting. Predictive analytics within Infor CloudSuite allows organizations to anticipate demand, reduce downtime, and optimize inventory management through data-driven insights. This translates into measurable efficiency gains, such as a 114% ROI reported in Forrester’s study on Infor CloudSuite, along with reduced revenue leakage by 70% [1][3].
Robotic Process Automation (RPA)
While RPA features for Infor WMS are not explicitly detailed, Infor’s broader CloudSuite solutions focus on automating manual oversight and routine warehouse and manufacturing processes, shifting workforce efforts toward strategic activities. This aligns with industry trends where automation drives error reduction and operational speed [1][4].
Self-Service Portals
Infor supports enhanced self-service portals that empower users and stakeholders to access real-time data, reports, and actionable insights without heavy IT involvement. This reduces complexity during implementation and operation, facilitates faster adoption, and offers better user engagement across multi-site and multi-warehouse setups [1][3].
Industry-Specific Modules and Features
Infor WMS is equipped with modules that address vertical-specific needs, such as cold-chain compliance for pharmaceutical sectors, batch tracing and regulatory compliance, multi-site, multi-warehouse management with geo-compliance capabilities, and advanced planning and scheduling with finite capacity, supporting mixed-mode manufacturing (ETO, MTO, MTS) [2][4].
Summary Table of Infor WMS Innovations
| Innovation Area | Industry-Focused Application and Benefits | |-----------------------------|------------------------------------------------------------------------| | Generative AI & Predictive Analytics | Demand forecasting, inventory accuracy, downtime reduction, operational insights leading to ROI improvements [1][3] | | RPA (Automation) | Automates workflows to reduce manual oversight, improve throughput, and enable staff focus on strategic tasks [1][4] | | Self-Service Portals | Real-time data access, user empowerment, simplified analytics, improved adoption [1][3] | | Industry-Specific Modules | Cold-chain compliance, batch tracing, multi-site management, advanced scheduling, mixed-mode manufacturing support [2][4] |
Additional Context
Infor's fit-to-standard approach and industry process catalogs help align implementations quickly with best practices, reducing complexity and delays [1]. The CloudSuite Industrial (SyteLine) focuses on manufacturing complexities with mobile shop floor control and accuracy improvements [2]. The company is committed to continuous enhancement, shown by regular feature roadmaps including AI-led predictive maintenance and voice-guided picking technologies [4].
Infor is investing in micro-verticals and tailoring solutions to understand customer needs. Infor Nexus is developing a digital and intelligent network platform to address continuous supply chain disruptions. The platform embeds intelligence across it to unlock insights and provide real-time visibility. Optimize is driven by Infor AI, encompassing both Generative AI and Predictive/ Prescriptive AI. Infor Nexus is innovating to help companies promote responsible sourcing, avoid penalties, and build consumer trust.
Infor is investing in innovative technology, including AI, Generative AI, Process Mining, and RPA. The discussions and customer case stories at the Infor Analyst Innovation Summit showcased Infor's innovations, designed to deliver predictable results and simplify the path to value realization for its customers. The summit was attended by executives, customers, market analysts, and Infor team members.
Infor WMS is focusing on AI-infused innovation, including Machine Learning, Predictive Analytics, RPA, and Generative AI. Specific innovations presented in the WMS session include embedded GenAI use cases, predictive intelligence for tasks, automation examples, and industry solutions. Infor aims to be an "Industry Cloud Complete Company" with industry-specific solutions for over 2000 micro verticals. Automation will be a major help in making up for the large labor gap in warehouses. The Infor Analyst Innovation Summit emphasized its strategy as the "Industry Cloud Complete Company." The summit presented three Innovation Pillars: Diagnose, Automate, and Optimize. Automate utilizes technologies such as RPA, IDP, and IPaaS to automate manual and repetitive tasks. Diagnose is powered by Infor Process Mining and focuses on optimizing operations based on data.
- Infor WMS utilizes Generative AI and Predictive Analytics to improve operational visibility, optimize inventory management, and reduce downtime, leading to measurable efficiency gains with a reported 114% ROI.
- Concerning automation, Infor WMS aligns with industry trends by automating manual and routine processes, allowing workforce efforts to focus on strategic activities.
- The self-service portals offered by Infor WMS empower users to access real-time data, reports, and actionable insights without excessive IT involvement, simplifying implementation and operation.
- Infor WMS offers industry-specific modules, such as cold-chain compliance for pharmaceutical sectors, regulatory compliance, multi-site and multi-warehouse management, and advanced planning and scheduling for mixed-mode manufacturing.
- Infor continuously enhances its solutions, focusing on AI-led predictive maintenance, voice-guided picking technologies, and micro-vertical tailoring to address customer needs and promote responsible sourcing, consumer trust, and labor efficiency in warehouses.
