Almost a Third of Yakutskenergoconsumption Customers Now Utilize the DEC's Personal Cabinet
In the Republic of Yakutia, managing your electricity and heat supply has become more convenient with the introduction of the DÉK Personal Cabinet. This online service, offered to over 6,000 organisations, allows users to handle various tasks related to their utility services, including viewing bills, making payments, and submitting meter readings.
To access the DÉK Personal Cabinet, visit the official website of the regional electricity and heat supply company serving Yakutia. The online service is often referred to as the "Personal Cabinet" or "Личный кабинет" in Russian.
Once you're on the website, registration is required to use the service. You'll need to provide personal information such as your full name, account number from your utility bill, contact details, and possibly a verification code sent via SMS or email. After registration, you can log in with your username and password.
Once logged in, you can view and download your electricity and heat consumption bills, check current charges and payment history, submit meter readings online, pay your bills electronically using linked payment methods, receive notifications about service interruptions or promotions, and contact customer support through the portal.
To link the account with the Personal Cabinet service, a supplementary agreement to the electricity supply contract is required. This agreement can be downloaded from the "Corporate Clients" section of the DÉK website. After sending the agreement, the organisation will receive an account number and PIN code in the reply email.
The service also provides information about acts of violation of consumption regimes, and organisations can submit integral meter readings through the Personal Cabinet service.
It's important to note that the Unified Billing and Information Center (located on the 2nd floor of 6/1 F. Popova St., Yakutsk) and the nearest Yakutskenergosbyt branch at the legal entity's registration address can also be used to connect the service. Branch addresses and operating hours can be found on the DÉK website.
For detailed guidance and the correct online portal link, we recommend visiting the official website of DÉK Yakutia or contacting their customer service directly.
Technology plays a significant role in managing electricity and heat supply in the Republic of Yakutia, as demonstrated by the DÉK Personal Cabinet. This online service, accessible via the regional electricity and heat supply company's website, allows users to handle various utility tasks, such as viewing bills, making payments, and submitting meter readings, all facilitated by modern technology.
