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Alaska Airlines Grinds to Halt Again: IT Outage Grounds Entire Fleet

Another IT outage leaves Alaska Airlines grounded. This time, it's the entire fleet. Passengers face delays and cancellations as the airline works to resolve the issue.

This is airplane.
This is airplane.

Alaska Airlines Grinds to Halt Again: IT Outage Grounds Entire Fleet

Alaska Airlines grounded its entire fleet on Sunday evening, April 2024, due to an IT outage. This is the second such incident in over a year. The issue, which lasted approximately three hours, affected all 325 of the airline's Boeing 737 and Embraer 175 aircraft. The outage was caused by a problem with the system that calculates the weight and balance of the planes. This system is crucial for ensuring the safety of each flight. The ground stop was lifted around 11 p.m. Pacific, but passengers experienced residual impacts to their flights. The incident follows a similar event in early 2023, where Alaska Airlines also halted its fleet due to an IT issue. The group responsible for the recent outage has not been explicitly identified. While there have been reports of active attacks on Microsoft server software used by government agencies and companies, no direct attribution has been made to any group or organization regarding this specific incident. Alaska Airlines operates a fleet of 238 Boeing 737 and 87 Embraer 175 aircraft. The recent IT outage, which led to a fleet-wide ground stop, has highlighted the importance of robust and secure IT systems for the airline industry. The incident is currently under investigation, with no further details available at this time.

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